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FREQUENTLY ASKED QUESTIONS FREQUENTLY ASKED QUESTIONS

PHONE: 469 298 8941

HOW LONG DOES SHIPPING TAKE?
Shipping time varies by location. These are our estimates:
- United States 10-20 Business days
- Canada, Europe 10-20 Business days
- Australia, New Zealand 10-30 Business days
- Mexico, Central America, South America 15-30 Business days
*This doesn’t include our 2-5 day processing time.

DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

MY TRACKING SAYS "NO INFORMATION AVAILABLE AT THE MOMENT".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

PHONE: 469 298 8941

HOW LONG DOES SHIPPING TAKE?
Shipping time varies by location. These are our estimates:
- United States 10-20 Business days
- Canada, Europe 10-20 Business days
- Australia, New Zealand 10-30 Business days
- Mexico, Central America, South America 15-30 Business days
*This doesn’t include our 2-5 day processing time.

DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

MY TRACKING SAYS "NO INFORMATION AVAILABLE AT THE MOMENT".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

SIGN UP AND CONNECT TO R K Thompson! SIGN UP AND CONNECT TO R K Thompson!

Subscribe to our Newsletter to learn more about all the great changes coming to R K Thompson. Learn about upcoming sales, community activities and how you can participate in our affiliate program. Subscribe to our Newsletter to learn more about all the great changes coming to R K Thompson. Learn about upcoming sales, community activities and how you can participate in our affiliate program.

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